I was very pleased with the trouble shooting and repair work Marcus did on my "dead" A/C system yesterday. He was very methodical in finding the problem, making the repair, and then performing an overall system performance check to verify Freon charge was correct and that the compressor was performing satisfactorily. I appreciated his willingness to explain what he was doing as he went through the process of disassembly, repair, assembly, and then testing.
I have been a customer of Harrington for 13 years and every contact has been thorough, professional and all employees have exhibited knowledge, skill, patience and conscientious attention to detail. My last contact was Tanner and Justin who are upholding the company reputation admirably.
Very pleased with Harrington Air Conditioning’s professionalism and kindness. Our technician Jack was wonderful and resolved our HVAC issues. We are thankful to be in their knowledgeable and capable care.
Malak and Max did a fantastic job, their workmanship was excellent, they were very knowledgeable, polite, friendly and on time. We have used Harrington Air Conditioning for 10 years and would highly recommend them!
We have trusted Harrington with our air conditioning needs for the past 18 years. When it came time to replace our old system, they were professional and helpful. Barry was a great help in guiding us to the system that best worked for our needs, and Malak & Max were excellent installers for our new Carrier system. They were neat and hard working and cleaned up after the job.I have recommended Harrington to friends and family, and I will continue to do so.
Marcus Stanfield is the HVAC expert that came to my home today for my annual maintenance and cleaning. He was super friendly and very knowledgable. He did a wonderful job cleaning up my HVAC system and changing the internal filters. I will def ask for him again. Gave us some recommendations that we will be calling back to schedule. Harrington put in our HVAC and installed all new vents 14years ago and we will not let any other company touch our system. Also love the new software update that sends texts/emails with info and a picture on the person coming to my home.
Harrington installed new duct work and boots, Barry gave me my initial plan, which i felt was spot on. I had called two other companies. I liked his plan. The installers Malak & Max were very professional, my ducts were old and not properly installed in my attic as well, they fixed this to make easier access without having to step over a duct. They were never hurried and answered any questions i had throughout the day. They were very detailed. Very happy!
There's a reason that our family only uses Harrington Air Conditioning for our HVAC needs. They are amazing at what they do and their rates are exceptional as well. I have been thrilled with every experience I've had with them. They have the best staff and they always show up on time, ready to get the job done. I'm so thankful I found a team with such professionalism and top notch customer service. I won't be using anyone else and you shouldn't settle either. You won't be disappointed.
I called Harrington to set up an appointment to service my AC Unit. They booked me 2.5 weeks out - which is fine. 2 days prior to my appointment they called to move me out another day - OK that's fine.... During the time that they are supposed to arrive they called and told me they needed to push me to April.... APRIL??? After I have been sitting home all day waiting for them. TERRIBLE! UNRELIABLE!!! We always try and support small businesses... Unless you like to be jerked around - I suggest you look elsewhere! UPDATE: Adding the 2 phone calls received by this company - first trying to move me to April then agreeing to come 2 days later and the next call cancelling an hour into the 2-4 pm time frame they quoted.
We’ve been using Harrington for the last 10 plus years. The customer service and value by far is top notch. We recently had a new system installed and we knew the market has really changed with pricing so we got other quotes. Needless to say Harrington did not disappoint. Cannot say enough good things about this company and their people.
Justin is amazing and the best at what he does. Could not have been a more professional visit. He even was able to get our door darting dog back in the house when I accidentally let her escape when opening the front door. Justin was able to corral her back in through the front door and now they are best friends.
Harrington Air never lets us down. Always responds in a timely manner and solves our air conditioning problems. We always have great customer service when Justin is our repairman. Very professional, kind and always has a positive attitude.
This company did everything they could to get out to me as quick as possible and save me from having to pay on call fees. Cannot believe they got someone out to me within 2 hours notice, on the same day. Thank you so much.
Harrington installed both my A/Cs almost 5 years ago and have continued to provide professional, efficient and reliable service ever since. Their technician, Marcus, recently serviced one of my units, and is an excellent example of their exemplary customer-service. He kept me informed of his progress every step of the way and advised how I can best keep my units working efficiently. I highly recommend this company.
Harrington's has offered us excellent service. Their office staff is helpful and friendly. They keep you very informed of their arrival and even give you a bio of the technician they are sending. Jack Rosensteel, our tech., is always professional, honest and explains everything in a way you can understand. Highly recommend!
This company came highly recommended my three different people I know and now I know why. They were prompt and knowledgeable and quickly diagnosed and fixed the problem I was having. My technician AJ was wonderful and made sure I fully understood what was wrong and the steps that were being taken to fix the problems. Now I will be highly recommending them to anyone who asks me.
Brooke and Ryan are both very responsive, polite and friendly. The technician who serviced the AC was really professional. At first I was skeptical about the price I was charged but after talking to Brooke and Ryan I am now convinced I called the best AC company in the area. If you need a professional and honest AC company to handle your business, call Harrington.
James came out as our unit is about 10 years old and starting to have some issues. He was very helpful in presenting us with a number of options and took time to check the ductwork and show us pictures he took while in the attic where dust might be entering our system. I have been using Harrington for the last 7 or so years and have been extremely pleased with their service and responsiveness.
Harrington was exceptional from the first consultation until completion of the job. Installed a new split system in my condo & removed old system. A big thanks to James, Collin, Miguel and Nick. Great jobCheryl
We have used Harrington for 17 years to service our air conditioner. They have always been prompt, courteous and knowledgeable. The installers were excellent, and Collin, the technician was most helpful in explaining and demonstrating the use of our new thermostat. I have recommended Harrington to our friends and neighbors. An outstanding experience today!
I had a shower being installed & the installer ran into an ac problem hindering installation. Harrington came over within the hour and reviewed the situation. My shower installation went on as expected. Cannot thank Harrington enough for promptly handling my problem
I cannot say enough about Harrington Air. They are very professional and did an outstanding job. They were very punctual and the communication far exceeds any other HVAC or other trade industries that we have worked with before. The service was unbeatable and I cannot say enough about Zion the service tech. He was top notch very polite and represented the company well. They did a wonderful job servicing us and we couldn’t recommend them enough. These are the go to guys for all your HVAC needs!
When city came to inspect my unit, the guy asked who installed it. I said Harrington. He chuckled and said probably dont even need to inspect, they have a great reputation. Sitting here watching my neighbors company(NOT Harrington) come back several times because of failed inspections. Thankful I choose Harrington.
Came home from a trip to find the house at 87F. Neighbor recommended Harrington. Gave their answering service a call. They returned my call the next morning and had tech Justin out by 1:00 the next day which worked great for us. He found a failed contactor. Did some more diagnostics as the unit was not achieving the numbers he expected. I agreed to ahve him do a full checkout including leak detection. The unit was down a bit of Freon. He found a very, very minor leak and, instead of recommending some big repair or replacement he suggested we watch the unit over the next few months. I appreciated the honest approach to the problem.
I had Harrington install my unit approximately 10 years ago and have been very happy with it. My electric bills went down and it runs very efficiently. I have maintenance done every year and they are always prompt with their service. I highly recommend Harrington and have been very pleased with them. Danielle Havens
Since 2018 Harrington has installed new A/C systems in our home and 3 rental houses, has upgraded duct work, and has serviced both equipment they installed and equipment of various brands installed by others. They have always been very responsive, helpful, and fair - never pushy. All the techs are very good, and Jeff is outstanding.
Rude Customer service.This is one of the local company’s I had called because I saw some recommendations on the NextDoor App. On Tuesday I called to set up an appointment for an estimate. They couldn't come out until late Friday afternoon, which is when I set the appointment. From Tuesday to Thursday I already had a handful of quotes and needed to do a little more research on HVAC replacements and the companies that gave me quotes. I’m very thorough and do a lot of research before buying. Early Friday morning I called Harrington back to cancel my 4pm appt. and she asked if I wanted to reschedule, I politely said- not at this time (knowing I have enough fair quotes to narrow down before purchasing) - She asked again, ‘you don’t want to reschedule?’ - again, I said, not at this time—- **SLAM**—— she hung up on me!
I received a phone call from Harrington about the review that was done and spoke with Judy the company explained why the service wasn't done at the time the technicians came out that it was a big job that couldn't be done at that time I wished that the technicians would have explained that In getting an estimate on a new air conditioner I had good experience with the company before.
They actually installed my unit 4 years ago, but I had to call them for a maintenance issue, which occurred over Labor Day weekend. Justin called me back and walked me through how to get the a/c running until they can come out during non emergency hours. I spoke with Karen who is delightful and Gideon arrived today to take care of the issue, which was no fault of theirs (I’m just an irresponsible homeowner 😬) Everyone I encountered with this company from 4 years ago, and even still today, are extremely kind and professional.
Was having a Celebration of Live for my Father.We got up that morning to our A/C not working.We called Harrington on Saturday morning and they were out within 25 to 30 mins and workingGreat job to there service
Honest, efficient service, reasonable pricing. We have been using Harrigton for over 15 years. Their technicians are cordial, honest and make sure they get the job done in a the most efficient manner available.
When it was time to replace my old AC I obtained 5 quotes from different vendors. Unlike others when Barry from Harrington met with me he did a thorough inspection and gave me a detailed report. Also, based on my research on the recommended AC I went with them.The installation crew were very professional and completed the work on a timely manner. Harrington also followed up with me for release of the permit and inspection after the install.Overall I have been very happy in dealing with them, they're pros at what they do.
Do not normally leave reviews but having used Harrington AC multiple times both for my home and our business, they certainly deserve a shout-out. They are very responsive, very helpful, very courteous, and always go above and beyond to take care of us. Not many companies care for clients the way Harrington AC does.
We had to have our entire HVAC and ducts replaced. Barry came out and gave us a very reasonable offer on the unit we were looking at.There was no snake oil salesmen, fear mongering, misinformation campaign like some of the other companies in town. Just honest pricing and easy financing options. Couple that with the stellar recommendations that came from family and friends and it was an easy choice.They were able to install within the week and crew was respectful of our house. Any issues after install were taken care of immediately and without hassle.I highly recommend them!
We had Harrington install our first unit 21 years ago. They have done all the annual checks on the unit. We just had a new unit installed by them. They came out quickly to put a new motor in the air handler to keep us cool temporarily. Two weeks later, new unit was installed. Great job! They are professional and treat customers well. Kudos to Barry, Jeff, the installers and Linda in the office. Magnificent staff!!
Recently, I contracted with Harrington Air Conditioning to install a new condenser/compressor unit and air handler in my home. Suffice it to say, this is a very expensive project, and a significant factor influencing the value of my home. So, I was quite nervous about moving forward with this project.First, every time I had contact with Harrington - from my initial phone call to the final inspection - the employees were incredibly polite and courteous. To make an accurate assessment of the type of system needed and its specifications, Barry Creasy conducted a time-consuming, thorough inspection of my home. Then, he provided me with a detailed quote, listing three different options. Throughout the process, Barry was responsive and patient, neither pushy nor aggressive, helping earn my trust.The two workers who did the actual installation were extremely polite and professional, addressing all of my questions, concerns and requests. These are people you can trust in your home. They worked very hard and I appreciate them very much.In addition to the installation, there was a long-standing, vexing air-flow issue that needed to be corrected (as air was not properly flowing into my large living room and master bedroom, located towards the back of the home). Harrington addressed this issue, at no additional cost, which included moving two A/C ducts and vents that were incorrectly positioned during initial installation by a previous company. Harrington even patched a large hole in the upper-wall of my garage (per the attached picture), which I did not expect, but certainly appreciate.Perhaps most important, Harrington did not require any payment, not even a modest down-payment, until the work was completed and I was completely satisfied. This is highly unusual, especially for such a pricey project.To close, during the 25 years I have owned my home in N.E. St. Petersburg, numerous companies have worked on my A/C unit. Be assured, Harrington is the absolute best. From Harrington, you can expect top quality work, a high level of integrity and responsiveness from skilled professionals, no pressure and competitive pricing. Overall, I am thrilled with the excellent work Harrington did for me, and strongly recommend this company.
Harrington Air is a quality professional and reliable AC company. As a Realtor and property manager in Florida it is imperative to have loyal and responsible vendors to repy on. Harrington is just that. I've used them for over 5+ years and always feel I am confident in their opinions and recommendarions. They have never let me down. Highly recommend!!!!!
I went for the $79.95 seasonal tune up/inspection and....they found nothing wrong! I think this speaks well for their integrity. Most companies that do “inspections” intentionally find something wrong. Well done Harrington.
I'd leave 0 stars if possible! This company was referred by a friend who is currently building a new home on the north side of St.Pete. We're getting ready to start a remodel and addition and need a new system for the increase in size.The man sent out spent all of a minute with me and said that they don't do new construction. I told him I was referred by a friend doing new construction. He shrugged and that was it.My friend called them to see what the story was. They said they don't work with contractors they don't know ( he never asked about our contractor) and then she said it wasn't because I was a female or that I live on the south side! Are you kidding me! Obviously this company has issues. Stay clear!!